Tracking order

How to Track Your Order

At ChicSatori, we make it easy for you to track your fashion order every step of the way. Here's how our order tracking process works:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details and estimated delivery timeline.
  2. Processing: Our team prepares your items (dresses, jackets, sets, tops, or pants) for shipment within 1-2 business days.
  3. Shipping Notification: Once shipped, you'll receive another email with your tracking number and carrier information.
  4. In Transit: Use your tracking number to monitor your package's journey to your doorstep.
  5. Delivery: Your stylish new items arrive! Most deliveries are completed within 3-7 business days after shipping.

Tracking Your Package

You can track your package directly through the shipping carrier's website using the tracking number provided in your shipping confirmation email.

For your convenience, we recommend using these reliable third-party tracking services that support multiple carriers:

17Track

A comprehensive global package tracking platform that supports over 1,000 carriers worldwide.

How to use:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package status and location

Order Tracking FAQ

Why isn't my tracking information updating?

Carriers typically update tracking information every 24-48 hours. If you don't see updates for more than 2 business days, please contact our customer service team.

My tracking shows delivered but I haven't received my package

First, check around your delivery location (porch, mailbox, with neighbors). If still missing, contact us within 7 days of the marked delivery date.

Can I change the delivery address after shipping?

Once shipped, address changes may not be possible. Contact us immediately if you need to attempt an address change, and we'll check with the carrier.

Need further assistance with your order? Our customer service team is happy to help at [email protected] or through our Contact Page.