Terms of service

1. Acceptance of Terms

By accessing or using ChicSatori's website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all terms, please refrain from using our platform.

2. User Responsibilities

• You must be at least 18 years old or have parental consent to make purchases
• You agree to provide accurate account and payment information
• You are responsible for maintaining the confidentiality of your account credentials
• Any fraudulent activity may result in termination of your account

3. Intellectual Property Rights

All content on ChicSatori, including designs, logos, product images, and text, is our exclusive property or licensed to us. You may not:

• Reproduce, distribute, or create derivative works without permission
• Use our branding for commercial purposes
• Reverse engineer any website components

4. Limitation of Liability

ChicSatori shall not be liable for:

• Any indirect, incidental, or consequential damages
• Product descriptions that may contain inaccuracies
• Third-party actions or website disruptions beyond our control
• Maximum liability is limited to the purchase price of your order

5. Refund & Return Policy

5.1 Eligibility

Items must be returned within 30 days of delivery in original condition with tags attached. Final sale items are non-refundable.

5.2 Process

1. Contact our customer service to initiate return
2. Receive return authorization and shipping instructions
3. Pack items securely with original packaging
4. Refunds processed within 7-10 business days after inspection

5.3 Exceptions

We do not accept returns for:

• Personalized or altered items
• Items damaged due to customer misuse
• Underwear, swimwear, or pierced jewelry for hygiene reasons

6. Dispute Resolution

6.1 Negotiation

Parties agree to attempt good-faith negotiations for at least 30 days before pursuing other remedies.

6.2 Arbitration

Any unresolved disputes shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. Judgment may be entered in any court of competent jurisdiction.

6.3 Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

7. Modifications

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance. Major changes will be notified via email or website notice.

8. Contact Information

For questions regarding these Terms, please contact: