Privacy policy

Information We Collect

At ChicSatori, we collect personal information to provide and improve our services. This includes:

  • Contact Information: Name, email address, phone number, shipping/billing address
  • Payment Details: Credit card information (processed securely through PCI-compliant payment processors)
  • Account Information: Username, password (hashed), purchase history, preferences
  • Technical Data: IP address, browser type, device information, cookies
  • Usage Data: Pages visited, products viewed, interaction metrics

How We Use Your Information

Your data helps us:

  • Process orders and deliver products
  • Provide customer support and respond to inquiries
  • Improve our website functionality and user experience
  • Send marketing communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Data Sharing & Third Parties

We may share information with:

  • Service Providers: Payment processors, shipping carriers, IT support
  • Business Partners: Only with your explicit consent for specific offers
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal data to third parties.

Data Protection & Security

We implement:

  • SSL encryption for all data transmissions
  • Regular security audits and vulnerability testing
  • Access controls and staff training
  • Data minimization principles

Despite our measures, no internet transmission is 100% secure. Please protect your account credentials.

Your Rights (GDPR & CCPA Compliance)

You have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)
  • Opt-out of marketing communications
  • Not be discriminated against (CCPA)

To exercise these rights, contact our Data Protection Officer at [email protected].

Cookies & Tracking Technologies

We use:

  • Essential Cookies: For site functionality
  • Analytics Cookies: Google Analytics (anonymized data)
  • Marketing Cookies: Only with your consent

Manage preferences via our cookie banner or browser settings.

International Data Transfers

As a global business, data may be transferred outside your country of residence. We ensure adequate protection through:

  • EU Standard Contractual Clauses
  • Privacy Shield frameworks (where applicable)

Policy Updates

We may update this policy periodically. Significant changes will be notified via email or website notice. The "Last Updated" date at the bottom indicates the latest revision.

Contact Us

For privacy-related questions or concerns:

Data Protection Officer
ChicSatori Fashion Ltd.
Email: [email protected]
Postal: [Company Address]

Last Updated: [Insert Date]