Faq
Ordering & Payment
How do I place an order?
Simply browse our collections, select your desired items, choose your size/color, and proceed to checkout. You'll receive an order confirmation email once your payment is processed.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for secure transactions.
Shipping & Delivery
What are your shipping options?
We offer standard (3-5 business days) and express shipping (1-2 business days). Shipping costs vary based on destination and selected method.
Do you ship internationally?
Yes! We ship worldwide. International delivery times vary by country (typically 7-14 business days). Customs fees may apply depending on your country's regulations.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, with original tags attached. Final sale items are non-returnable.
How do I exchange an item?
Please initiate a return for the original item and place a new order for your desired size/color. We currently don't offer direct exchanges.
Sizing & Fit
Where can I find size charts?
Detailed size charts are available on each product page. We recommend measuring yourself and comparing to our measurements for the best fit.
Are your items true to size?
Most items run true to size, but we recommend checking individual product reviews for fit feedback. Some styles may be intentionally oversized or fitted.
Product Care
How should I care for my garments?
Care instructions are listed on each product's label and description. Generally, we recommend gentle machine wash or hand wash in cold water, and air drying to maintain quality.
Do you offer garment care products?
Currently we focus on apparel, but we recommend using mild detergents and fabric-specific care products for our premium materials.
Can't find your answer? Contact our customer service team who will be happy to assist you.